Please consult with a physician/primary care provider prior to and regarding your participation in classes/treatments.
All sales are final. We do no offer refunds on purchases. All registration is non-transferable.
Closure Policy
Should our Studio close for any reason or if government guidelines do not allow for in-person classes all remaining in-person studio classes will be converted to virtual classes for the remainder of your program/month. All wellness practitioners will follow provincial guidelines as stated by their respective college/organization.
Studio Credit will only be applied to your account given the circumstances listed below.
Holds / Credits / Makeup
When the client’s primary care provider (Midwife/Doctor) has provided justification in writing that restricts the client from participating in any physical activity (ie. Yoga, OR if baby is born). the remaining classes the client was not able to attend (from the date thereafter in which Yoga Belly/PUSH was informed in writing) will be credited towards your account. All credit must be used within 24 months from date of purchase.
Make-up sessions for any other reason will not be available. We do not offer refunds on workshops/programs. Cancellations made more than 1-week from the start date/event date will be credited only. Cancellations made less than 1-week from the event will not be credited or refunded.
Cancellation/Reschedule Policy
Studio Cancellations
We do not offer refunds. Cancellations made more than 12-hours from the start of the class will be credited back to your account. Cancellations made less than 12-hours from the start of the class will not be credited or refunded.
If you are unable to make it to class, please cancel/reschedule your class to allow those waitlisted a spot. Failing to cancel your reservation at all will result in a “Studio No Show” and a $20 penalty fee. We understand that sometimes things come up. So if something beyond your control happens, please let us know via email. Exceptions to this penalty fee will be made on a case by case basis. Please note that No Show fees apply to everyone. If we are unable to process the $20 fee an invoice will be issued.
Clinic Cancellations
Late Cancellation/Missed visits
We require 24 hours notice for any cancellations or changes to your appointment. Clients who provide less than 24 hours notice, or miss their appointment, will be charged a Cancellation Fee to the card on file. If we are unable to process the fee, an invoice will be issued. Please note that fees apply to everyone.
Additional Policies
We are doing the best we can to provide you with a safe environment for everyone. This policy will be revised as public health guidelines are updated.
Food & Drink
We are a peanut & nut-free environment. All snacks/food for events, classes or snacks must be peanut/nut free. No food or drink is allowed in the treatment rooms for infection control purposes.
Illness
If you feel sick/unwell or have tested positive for Covid-19, please stay home. Our virtual studio class are a great alternative.
Masking
All masking guidelines will follow that of each practitioners’/instructors’ provincial college/organization.
Respectful Behaviour
Our team works hard to assist you, and it is imperative that they are treated with respect. Rude, disruptive or aggressive behaviour will not be tolerated & may result in removal from the facility. Children must be supervised at all times by parent or guardian.
Updated Dec. 22, 2022